**Refund Policy for Kashyamin Hotel Booking**
At Kashyamin Hotel Booking, we strive to provide our guests with a seamless and enjoyable experience. In line with this commitment, we have formulated the following refund policy to address various scenarios:
1. **Full Refund Before 24 Hours:**
– Guests who cancel their reservation more than 24 hours before the scheduled check-in time are entitled to a full refund of their booking amount. The refund will be processed using the original method of payment within a reasonable timeframe.
2. **50% Refund Within 24 Hours of Check-in Time:**
– Guests who cancel their reservation within 24 hours of the scheduled check-in time are eligible for a 50% refund of their booking amount. The remaining 50% will be retained to cover administrative and operational costs incurred by Kashyamin Hotel.
**Refund Process:**
– To request a refund, guests must contact our customer support team via email or phone, providing their booking details and reason for cancellation.
– Refunds will be processed promptly upon receipt of the cancellation request, and guests will be notified via email once the refund has been initiated.
– Depending on the payment method and the policies of the guest’s financial institution, it may take several business days for the refunded amount to reflect in the guest’s account.
**Exceptions:**
– In the event of extenuating circumstances such as natural disasters, government-imposed travel restrictions, or medical emergencies, Kashyamin Hotel reserves the right to review refund requests on a case-by-case basis.
– No refunds will be provided for no-shows or early checkouts.
**Amendment of Policy:**
– Kashyamin Hotel reserves the right to amend this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a reservation through Kashyamin Hotel Booking, guests acknowledge and agree to abide by the terms and conditions of this refund policy.
If you have any further questions or require assistance, please don’t hesitate to contact our customer support team.
Thank you for choosing Kashyamin Hotel Booking. We look forward to serving you soon!
